Shipping & Returns
How do you ship orders?
You tell us! You have the choice between multiple options from USPS, UPS and FedEx.
We ship out orders Monday through Friday from our Michigan headquarters within 72 hours of receiving your order.
How long will it take my U.S. order to ship?
Here are the times you can expect:
- USPS First Class: 5-7 business days
- USPS Priority: 2-3 business days
- UPS or FedEx Ground: 3-5 business days
- UPS or FedEx 2-Day: 2 business days
- UPS or FedEx Overnight: 1 business day
How do you ship orders?
|USPS International First Class*||$14.95||2-6 weeks|
|USPS International Priority*||$39.95||2-3 weeks|
|FedEx International Economy||determined at checkout||5-7 business days|
|FedEx International Priority||determined at checkout||3-5 business days|
*USPS International Services are only available in the following countries: Australia, Canada, Denmark, Finland, France, Germany, Ireland, Italy, New Zealand, Norway, Sweden, Switzerland, & United Kingdom.
Please note that you may need to pay additional customs and taxes, which vary by country. Socks Kick is not responsible for any additional charges incurred by customs. More information about specific custom rates can be found by contacting your local postal service.
What are customs?
Think of customs and VAT (Value Added Tax) as your country’s way of taxing you for buying goods abroad. Each country calculates these fees and processes these orders differently. We recommend calling your local postal service to inquire about added customs fees and additional time added to your delivery date.
Learn more about domestic and international deliveries, costs and other information please contact us at firstname.lastname@example.org
Returns & Exchanges
What is your return policy?
We want to see you jumping with joy over your new socks! If you are unhappy with your order for any reason, please let us know what we can do to make it better. Socks can be returned within 30 days of when your order shipped, as long as they are in their original packing and condition. Returns are processed within 5-7 business days of package receipt.
“Original condition” means:
- Socks may not be tried on or washed
- Socks may not be worn
- The packaging cannot be altered
Note: Due to their intimate nature, all tights and leggings are nonrefundable.
What is your exchange policy?
We are happy to exchange your order within 30 days of the date your order shipped from us, as long as the socks are still in their original condition and packaging. As soon as your order arrives, please mail the socks back to us.