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FAQ

Find lots of information here about our brick-and-mortar and online sock stores, ordering our socks and much more. For further questions or details, email our team any time at hello@sockskick.com, or call us from (231) 222-2402 Mon - Fri 9 AM - 5 PM.

Do you have a brick-and-mortar shop?

We do not have a storefront at the moment. However our showroom and warehouse is located in East Jordan, Michigan. You can stop by and check our products in our showroom and make a purchase. Later in 2018 we are planning to open shops around local points. We will announce it once we move on with brick-and-morter shops.

I love the socks, can I order in bulk to resell in my boutique store?

Yes you can order in bulk and have them in your store. We will provide you wholesale prices. Please contact us with your inquiry at hello@sockskick.com, or call us from (231) 222-2402 Mon - Fri 9 AM - 5 PM.

Which size sock should I order?

It's not that complicated at all. Make sure you get the perfect fit for your feet by checking out our sock sizing guide

Where are your socks made?

Socks Kick manufactures in the textile capital of Europe, Istanbul Turkey. Our factory has been in the sector for more than 30 years with experience of working with well known brands in Europe, using the best materials like top quality Turkish cotton, Turkish wool and Italian merino wool. In our factory in Istanbul, we do not just make great socks; we also treat our employees well. Our factory has Oeko-Tex certification, which is an independent testing, and certification system for textile products from all stages of production (fibers, yarns, including accessories) along the textile supply chain. The socks we make are tested for harmful substances and we make sure to follow environmentally friendly production.


Ordering

What type of payment methods do you accept?

We accept PayPal, Apple Pay, Visa, Mastercard, American Express and Discover. Unfortunately, we no longer accept cookies and pies.

Do you offer socks at wholesale?

Yes, we do. Call or e-mail us for details!

How can I check my order status?

After placing your order, you will immediately get an email with an order confirmation number. If you are as impatient as we are, you can feel free to use this number to check the status of your order. Also, keep your eyes peeled for a shipping confirmation email.

How do I cancel my order?

If you simply must cancel, although we can’t imagine why, we recommend calling our office at (231) 222-2402, or emailing us at hello@sockskick.com as soon as possible. If your socks have not shipped, we can stop the process and refund your money. If your socks have already shipped, just send them right back to us so another sock lover can enjoy them. 


Gifts

Our socks make excellent gifts for birthdays, holidays and other occasions! You'd love to “stock up” on stocking stuffers and find presents tailor-made for their friends and loved ones. 

Do you offer gift cards?

We do not provide gift cards since they do not keep you feet warm and you cannot wear them. Why would you give a gift card if you can give a pair of warm socks.

Do you offer gift wrapping & gift message?

Yes! Send an order to a friend, family member or loved one, and we’ll wrap it up with special tissue, a fun bow and a handwritten note! Gift wrapping costs $4.95.

Be aware: This service is NOT AVAILABLE during the months of November to December.